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Rooted Wedding + Event Rentals
Frequently Asked Questions
We are here to help! Let us know if you have any other questions.
Which payment methods do you accept?
You may pay by debit/credit card through an invoice.
Do we pick up the trailer?
Yes! Once you have paid your invoice, you will get an email with instructions on pick-up/drop-off.
What is your policy for damaged products?
We require a card to be saved on file. When the trailer is returned, we will go through and check everything. If anything is missing, broken, or items are not loaded correctly, your card will be charged accordingly.
What happens if I wreck the trailer?
You will immediately call the police and us. This is a case-by-case basis and will be handled depending on the situation.
Do you deliver?
If you are not able to pull a trailer we will deliver depending on the distance. Please reach out to us for a delivery quote.
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